About Epicor
Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional service automation (PSA) software solutions to midmarket companies and divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages. Employing innovative service-oriented architecture (SOA) and Web services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing, distribution, retail, hospitality and services that enable companies to drive increased efficiency, improve performance and build competitive advantage. Epicor solutions provide the scalability and flexibility to meet today's business challenges, while empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive range of services with its solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership
Product Description
Epicor - Next-Generation Enterprise Applications
The tools that people use to conduct business today have changed. Business is everywhere, business is real-time and business is always online. The Internet and ubiquitous mobility play an essential part in the daily lives of the information-hungry global economy. The world has changed and with Epicor, ERP has too.
Epicor next-generation enterprise applications represent a game changing opportunity for business. Epicor is designed for the way people work today, is built for business, yet is ready for change. Epicor delivers business without barriers
Gone are the technology barriers, integration barriers and accessibility barriers that stifle productivity. In their place is a newfound level of collaboration, visibility, and results. With Epicor True SOA, our uniquely configurable global ERP platform, and far-reaching functionality, we are redefining the enterprise application software experience.
Epicor raises technology to a level that delivers unprecedented Business Management and supports continuous performance through real-time, in-context Business Insight. At the core of Epicor is an adaptable and collaborative Business Architecture that satisfies the needs of any enterprise-regardless of country, industry or device--to enable Business Anywhere.
Advantages
Manufacturing
Regardless of what you manufacture, Epicor provides a solution that enables the manufacturing process, from planning and procurement to job costing, scheduling, production, financials and more. Our solution goes beyond traditional ERP, encompassing customer relationship management, business intelligence and e-commerce. Most important, Epicor manufacturing solutions seamlessly manage complex requirements such as configure-to-order plus repetitive requirements such as make-to-stock, offering versatility that supports a truly mixed-mode manufacturing environment.
Distribution
Epicor distribution solutions accelerate the order-to-delivery cycle, provide faster access to the data you need to increase inventory turns, and improve customer service and profitability. Solution components include comprehensive supply chain management facilities for order entry, purchasing and inventory, plus advanced supply chain execution capabilities such as warehouse management. The extended value chain is supported by both customer and supplier relationship management, with robust financials and operational business intelligence providing additional support.
Retail
Driving sales, enhancing customer service and pushing mult-channel enterprises to new levels of profitability are the keys to running a thriving retail operation. Epicor retail solutions provide retailers the real-time tools they need to achieve success. These tools include point-of-sale (POS), sales floor and back office systems, plus connectivity systems that link multiple stores to corporate applications and one another.
Hospitality
Few industries are more competitive than hospitality. Epicor hospitality solutions provide the tools you require to refine operations, manage growth and improve profitability. Components include comprehensive management, back office, financials and business intelligence.
Services
In a fast-paced world dominated by services, opportunities and challenges for the service sector have never been greater. Whether you're in a financial or professional services, or in a non-profit organization, Epicor services solutions help you build toward even greater success. From bid management to project accounting, engagement deliver to resource management, our solutions streamline all aspects of your service organization.
Global Services and Support
Epicor spans the globe, with more than 2,400 dedicated professionals in offices across the Americas, Europe, Middle East, Africa and Asia Pacific regions. Working in a unified global services/support infrastructure operating 24x7, our people serve more than 20,000 customers in 140-plus countries, in more than 30 languages. Epicor support centers in all of our major operating regions, along with software development centers in the United States, Mexico and Russia, help ensure that our customers receive only the highest quality product and service.
Drawing from unsurpassed midmarket expertise, Epicor developed a highly structured implementation methodology, Signature. Proven over thousands of projects involving hundreds of consultants, Signature allows us to consistently deliver efficient, well-managed implementations for clients worldwide.
Distribution Channels
Epicor's products are sold through a hybrid distribution channel, specifically designed to meet the unique needs of midmarket businesses, that includes more than 300 authorized partners worldwide. Epicor's solutions are sold globally through a combination of direct sales representatives and value-added resellers.
Solution Providers
Epicor has a global network of more than 60 independent software vendors that provide complementary products for its solutions. Epicor Solution Providers offer a wide-range of seamlessly integrated applications and applications extensions to provide Epicor customers with a comprehensive and proven solution.