Product Description
Disaster Recovery Overview:After disaster strikes, either natural or caused by man, the key to how well a business will recover or even if they will be able to recover at all, is their disaster recovery plan. Unrecoverable data loss can mean thousands of hours of lost work and revenue, which would put many companies out of business. Companies that might survive the loss of data would still feel a dramatic impact on their revenue numbers and brand reputation.
More than ever it is vital to have a process, like managed data backups, in place to preserve data, maintain its integrity and keep business operating unimpeded and without loss. NeoSpire can store valuable data in an off-site, fully redundant facility, which is ready for retrieval 24 hours a day, 7 days a week.
- NeoSpire Server to Disk Backup (NSDB)
The NeoSpire NSDB offering provides data backup and recovery. This solution is designed for data existing on servers and/or PCs. NeoSpire will configure our hardware and software, within our facility, to "talk" with a server in order to backup data on a nightly basis. In the event of an emergency and a company needs to restore data, they have two options:
1. They can either provide their own replacement server and NeoSpire will remotely restore all of the data to that server.
2. A client can ask NeoSpire to procure a server on their behalf and restore the data prior to delivering to them a replica of the old server.
- NeoSpire Server to Server Backup (NSSB)
The NeoSpire NSSB offering provides complete server-to-server backup and recovery. This solution is designed to provide a complete, dedicated replica of your in-house server including the OS and any applications. NeoSpire will configure the hardware and software, within our facility, to "talk" with a server in order to backup the entire server on a nightly basis. In the event of an emergency, a backup server is needed, NeoSpire will express deliver a new server so a company can be up and running with minimal downtime.
Geographic Redundancy Hosting:
Downtime is never an option regardless of its cause, and risk of downtime from catastrophic failures at the data center level must be a key consideration in any business-critical infrastructure planning. New and emerging threats, including global terrorism, are forcing organizations to think beyond a single data center for their critical applications.
Utilizing both Dallas and Atlanta data centers, NeoSpire is able to offer a solution where organizations house their primary servers in Dallas and standby in Atlanta. In case of a catastrophic event in Dallas, all requests to the customers? applications are routed to the standby servers in Atlanta, limiting downtime.
NeoSpire works with each customer to determine redundancy best practices for their situation and will work with them to replicate vital data from the Dallas location to Atlanta.
Advantages
Mission-Critical Managed Hosting Since 1999 - A decade of managing complex, transaction-intensive applications has given NeoSpire the experience to be pro-active in heading off disasters, knowing immediately if anything goes wrong, and acting quickly to resolve any issuesSAS 70 Type II Certified - Ongoing SAS 70 audits ensure NeoSpire is keeping their policies and procedures up to date as technology and business needs change. These audits are performed by independent auditors, which ensures NeoSpire is continuing to create and implement proper controls.
Always Available Customer Support ? NeoSpire developed STAR Support (Service That Always Responds) to serve as the foundation of our advanced service model. STAR Support provides customers with 24/7 real-time resolution parameters and a proactive information exchange. The STAR support model works throughout all of the service offerings that make up the NeoSpire Advantage
Custom Solutions Created for Every Situation - NeoSpire works with each client to design a customized managed hosting solution not only for their current hosting requirements, but also with the ability to rapidly scale when needed.
World Class Data Center - By designing the facility to NeoSpire?s exacting standard and not co-locating with another provider, the highest uptime possible is ensured. NeoSpire monitors and maintains all of its own power systems, HVAC, network connectivity, advanced fire suppression systems, and access control technology